Act Two
Privacy Policy
Privacy policies are generally quite long, pretty dull, but absolutely necessary – and have become especially pertinent since the introduction of the EU’s GDPR regulations in May 2018.
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We take the security and privacy of your personal data extremely seriously, and our Privacy Policy contains details of how we handle that information.
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You will find full details of our privacy policy on this page, but for a quick overview, we’ve put together a few of the more frequently asked questions with “plain English” answers below.
Does Bassingham Act Two Theatre Company collect personal data?
Yes.
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What personal data does Bassingham Act Two Theatre Company collect?
Primarily, we collect your name, address, email address and telephone number.
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Why does Bassingham Act Two Theatre Company collect personal data?
Quite simply, if we didn’t, we wouldn’t be able to process your order. We need your name and address so we know where to send your order. We need your email address and/or telephone number in order to contact you with your order confirmation, shipping confirmation, and to get in touch if there are any problems with your order.
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Do you share personal data with any third parties?
Yes, as we have to do this in order to process your order. For example, we have to share your contact details with the delivery company (Royal Mail, DPD or DHL) in order for them to be able to deliver your order.
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Do you sell personal data to any third parties?
Absolutely not!
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Do you send marketing emails?
Not currently, – but will only do so in the future if you’ve given us your explicit consent. You will NOT be automatically added to a marketing list if you place an order, as we’ve always found that sort of practice to be a bit presumptuous. You will only be added to our marketing list if you tick the box to opt in, and you can opt-out at any point by clicking the unsubscribe link that we include on all our marketing emails.
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Do you engage in remarketing?
Remarketing is the name given to those stalker-ish ads that follow you round on different websites. We find it a bit spooky, so we don’t do it.
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Can I access the personal data you hold?
Yes, you can request that we tell you what personal data we hold. You may also request that we amend any incorrect data, and you may also request that we remove the personal data concerned.
General
Bassingham Act Two Theatre Company (“we”, “us”, “our”) is a small hobby business based in England. Our address is 4 Badgers Oak, Bassingham, Lincs, LN6 9ZH, UK. We are committed to protecting and respecting your privacy. For the purposes of data protection legislation, we are the data controller and we will process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and national laws which relate to the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
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Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Customers
We will collect details such as your name, address, phone number and email address when you order goods or services from us via Etsy. We will use this information to process your order and comply with our contractual obligations.
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In order to perform our contract with you, we may also need to share personal data with third parties such as payment providers and postal service organisations to assist in the delivery of goods or services you have ordered; this could include third party couriers or warranty providers.
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What we collect
We may collect the following information: name, postal address, email address, telephone number.
What we do with the information we collect
We collect information about you in order to provide you with the goods and services you have requested from us. This information may also be used for internal record keeping, and to improve our products and services.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide the data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example to provide you with our goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
Legal basis for processing your personal data
We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- for performance of a contract we enter into with you;
- where necessary for compliance with a legal or regulatory obligation we are subject to;
- for the purposes of legitimate interests
Disclosure of personal data to third parties
We may disclose your information to third parties as follows:
- to our nominated payment service providers
- to our nominated postal service organisations
- to our team members in order to facilitate the provision of goods or services to you;
- to our IT software providers that host our website;
- to our email service provider;
- to professional advisers including consultants, lawyers, bankers and insurers who provide us with consultancy, banking, legal, insurance and accounting services;
- to HM Revenue and Customs, regulators and other authorities who require reporting of processing activities in certain circumstances; and
- to the police, regulatory bodies, legal advisors or similar third parties where we are under a legal duty to disclose or share personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms and conditions and other agreements; or to protect our rights, property, or safety of our customers, or others.
Security
We are committed to ensuring that your information is secure.
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Information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organisational measures designed to secure your information against accidental loss and unauthorised access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors and other third parties that have a legitimate business need for such access.
Controlling your personal data
It is important that the personal data we hold about you is accurate and current. Please keep us informed if the personal data we hold about you changes.
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Data protection legislation gives you the right to object to the processing of your personal data in certain circumstances or withdraw your consent to the processing of your personal data where this has been provided. You also have the right to access information held about you and for this to be provided in an intelligible form.
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If you would like a copy of some or all of your personal information, please email us at acttwowebsite@gmail.com.
You can also ask us to undertake the following:
- update or amend your personal data if you feel this is inaccurate;
- remove your personal data from our database entirely;
- send you copies of your personal data in a commonly used format and transfer your information to another entity where you have supplied this to us, and we process this electronically with your consent or where necessary for the performance of a contract; or
- restrict the use of your personal data.
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We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal data that we hold about you or make your requested changes. Data protection legislation may allow or require us to refuse to provide you with access to some or all the personal data that we hold about you or to comply with any requests made in accordance with your rights referred to above. If we cannot provide you with access to your personal data, or process any other request we receive, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
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If you believe that any information we are holding on you is incorrect or incomplete, please email us at acttwowebsite@gmail.com. We will promptly correct any information found to be incorrect.